September 23rd, 2019
Attenuation and the suck threshold
How long do your users spend in the "I suck" (or "this product sucks") zone? Once they've crossed the suck threshold, how long does it take before they start to feel like they kick ass? Both of those thresholds are key milestones on a users path to passion, and it's often the case that he-who-gets-his-users-there-first wins.
Our O'Reilly editor Mike Loukides says our goal -- whether it's for product design o...